Blog – Page 8 – ZonSupport

Seller Feedback 2018

By ZonSupport | Posted on July 14, 2018| Blog

The Seller Feedback changes just rolling out make this an even more important metric to manage. Whereas previously Seller Feedback was averaged out from the beginning of time (ie from the date you opened your account), it is now calculated as a rolling average over the previous 12 months. Comments
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Outbound Customer Messages

By ZonSupport | Posted on March 10, 2018| Blog

Have you got an outbound customer message running in your Amazon business? If not, you are missing a golden opportunity to engage with your customers and (hopefully) pick up some reviews along the way. But don't become a customer spammer! Why many Sellers insist on sending an email to their
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Packaging Costs Profit

By ZonSupport | Posted on February 6, 2018| Blog

There are some that say packaging decisions are even more important that product selection and I tend to agree! An average product presented well often sells in huge volume whereas a great product poorly presented sits on the shelf. We have noticed a trend with packaging growing in size which
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Trademark Right Now!

By ZonSupport | Posted on January 22, 2018| Blog

Here is a further update on Trademarking from our original post in September 2017. The benefit of a Trademark and eligibility for Brand Registry now even impacts how your listing displays on mobile (where around 50% of sales are made). You have zero choice - you must start on your
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Promote Coupons On Your Listing

By ZonSupport | Posted on October 19, 2017| Blog

Just launched! You can now create discount coupons that will feature on your actual listings. These can be applied to a single product or set of products. Customers will see an orange badge promoting your discount offer next to the selling price. The coupon range is between 5% and 80%
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Review Storm Approaching

By ZonSupport | Posted on September 18, 2017| Blog

A review storm is approaching. With thousands of so called bot reviews hitting Amazon since July it is clear that Amazon will again react with more changes. Mainstream media has now picked up on this so it also becomes a PR issue that Amazon must manage. This now places significant
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Managing Seller Feedback

By ZonSupport | Posted on August 27, 2017| Blog

We've updated our blog...whenever there's a change we always amend our prior blogs and repost so you always get up to date info from us... Seller Feedback is found on your Storefront page. These reviews are as important as product reviews â€“ some say even more so! Why? These are
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