Blog - ZonSupport
  • Reply to Low Star Reviews

    By ZonSupport | Posted on November 12, 2019| Blog

    We all know reviews are a very sensitive subject and one that Amazon treats very seriously. Get it right and all is plain sailing...get it wrong and your account can be suspended without warning! However, it's important that you manage your communications with YOUR customers as much as respecting that

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  • Outsourcing The Small Stuff

    By ZonSupport | Posted on October 12, 2019| Blog

    Managing your time is a critical part of becoming a successful Amazonian. Sometimes we end up trying to learn new skills as we get our Amazon business up and running. Maybe you need to develop a logo, put up a website to support your Brand Registry application, photoshop your images

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  • Countdown To Canton

    By ZonSupport | Posted on September 2, 2019| Blog

    Am I excited, yes! But with that comes the feeling of a tough time ahead. Canton is not the easiest of fairs to attend, mainly because there's just sooo much to see! It's very easy to get a good dose of overwhelm! Planning and preparation are key to ensuring you

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  • Checklist’s Are Good!

    By ZonSupport | Posted on August 20, 2019| Blog

    Checklists are good. That's why plane travel is so safe. Sure, sometimes there's a glitch but there are checklists for that as well which is why most drama's in the air are retrieved!   If it all goes pear-shaped, at least you know they did everything possible rather than think

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  • Sexy Up Your Storefront

    By ZonSupport | Posted on July 14, 2019| Blog

    Most times we want to look our best, particularly when going to meet someone new. Maybe someone you hope will become very special? I'm talking about customers of course! They're very special people who are the only reason you are in business. Many of them check you out before buying

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  • Long Term Storage Fees

    By ZonSupport | Posted on June 30, 2019| Blog

    Long Term Storage Fees are on the horizon! On Feb 15 and Aug 15 every year, Amazon runs their math over your inventory. They are a sales machine, so don’t want to see any products older than 6-month in their warehouses. Products that have been sitting from 6 - 12

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  • Pestigate

    By ZonSupport | Posted on May 18, 2019| Blog

    Two months of drama on the Amazon platform - seems the word pesticide and anything deemed to be related has become an issue. Initially, we thought it may be a cyber attack or their AI (Artificial Intelligence) taking control! However, it seems there is a compliance reason that prompted this. As is

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  • Brand Specific Size Charts

    By ZonSupport | Posted on April 20, 2019| Blog

    Attention Brand Registered Sellers.  Amazon is removing generic size charts from product detail pages on Amazon.com and replacing them with brand-specific size charts. Apparently, they have emailed all Brand Registry Sellers about this but several of our clients have not seen this so best you check! You can now have

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  • ProjectZero

    By ZonSupport | Posted on March 6, 2019| Blog

    Amazon recently announced Project Zero, an initiative that will help Brand Registered sellers defend themselves against the ever increasing number of Hijackers that plague their platform. Sure, we respect the philosophy behind the First Sale Doctrine whereby you can sell a product you purchase as new if you so wish.

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  • Transparency

    By ZonSupport | Posted on February 10, 2019| Blog

    The Transparency Program is another Amazon initiative designed to build trust amongst its legions of buyers, particularly Prime members. The stickier they become, the less likely they are to go shopping elsewhere. After all, why would you bother when you can get all you need on Amazon, have it delivered

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